Terms & Conditions
High Quality
Built to Last, Down to Every Detail
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We Handle Everything So You Don’t Have To
Our Terms. Your Peace of Mind
Transparent, fair, and built around trust — our terms & conditions are here to protect you and ensure clarity throughout your journey with RCB Build & Design. Visuals: Clean, professional design — optional illustration of a handshake, blueprint, or legal contract icon.
1. PRELIMINARY INFORMATION
Thank you for your interest in our company, website and/or our products.
Please read carefully this document. This document (herein called „Present document”, „The Contract” or „Terms and Conditions”), together with the documents mentioned within it, represent the website usage conditions https://rcbgroup.co.uk/ (herein called „the site”) and for ordering from the site. By navigating through our website or making a purchase you agree with the Terms and Conditions described below. This document is legally binding – a contract between you and us. Please read as well our Privacy Policy and the Cookies Usage Policy, before navigating on the site or placing an order. If you disagree with the Terms and Conditions mentioned here, please do not use the site.
2. THE PRESENT CONTRACT. OBLIGATIVITY. CONTACT
Please understand the present document, and all the other policies it refers to (i.e. Privacy Policy, Cookies Modules Usage Policy) are obligatory to you. By navigating on our site or by placing an order, you are committing to follow the present document and the aforementioned policies.
Changes and updates. We reserve the right of modifying at any moment and without any notification any of these Terms. For any order you place, the Terms and Conditions from that moment will apply to it. Accessing our site, you can see the latest Terms.
We cannot guarantee that any products that have been included in the site at any time will also be available at any moment. We reserve the right of removing any product from sale at any moment.
If you have questions or inquiries, you can contact us without any reservations at [email protected] or by filling in the contact form and we’ll get back to you in the shortest time possible.
3. WHO ARE WE?
Identification and contact details. The site https://rcbgroup.co.uk/ is the property of RCBS Limited, with its headquarters in 347 Barking Road, London, United Kingdom, E13 8EE, Registered in England and Wales no: 09500269 / VAT Registration no: 210999791, phone 020 3369 2440, e-mail [email protected].
4. YOUR PERSONAL DATA
Our site processes personal data supplied by you or from other sources as we extensively described in the Privacy Policy. We are committed in following the national and European legislation regarding the protection of personal data and the free movement of such data.
By visiting and/or using the site, placing an order, or interacting with us by any long-distance means, you agree with the processing of your personal data as it is described in the Privacy Policy.
You declare that all your personal data is accurate and updated. In case this data does not belong to you, you declare that you have obtained written permission from the person this is concerning and who’s data you are providing to us, or you do this for legal reasons, according to EU Regulation 679/2016.
It may be possible we are collecting data through website cookies, or other similar technologies, such as the IP address, the web browser, or your device. If you want to find out more information, we recommend you access our Cookies Usage Policy.
5. ELIGIBILITY
To be able to place legally an order on our site you must (1) be over 18 years old and/or in full exercise capacity, (2) to agree to our Terms and Conditions and Privacy Policy; and (3) to supply us correct and updated personal and contact details.
Selling to minors. Our site does not sell to minors. If you are under 18 years of age, please ask a parent or a guardian to place orders for you or to authorize placing an order. For more information you can contact us at any time on this e-mail [email protected].
6. SITE USAGE RULES
By accessing, visiting, contacting or placing an order or conducting any type of activity on our site, you promise to follow the following rules:
You are going to use this site exclusively to make legitimate purchases or to inform yourself;
You will never make a false or fraudulent order, otherwise we reserve the right to cancel the order and inform the authorities or address the justice to recover any loses caused to us;
You will hand us exact, complete and updated data;
You will respect any intellectual property rights with regards to any elements found on this site.
You will not pursue any kind of activity that would harm our site in any way, in the contrary case we reserve the right to address the justice system to recover any loses we may suffer.
Consequences. We reserve the right to block the access of any users who break these rules, to cancel any orders, or to file an application with the competent authorities to hold you accountable for any antisocial behavior, and to address the courts for the full recovery of any losses, present or future, including unfulfilled earnings and legal fees (including lawyer fees).
7. STARTING THE CONTRACT
Contract start date. The contract between you and us starts at the moment when your order is expressly accepted by us and you will receive as a result of this an email where we confirm your delivery.
In case we are not accepting your order, but money has been withdrawn from your account, we will return that amount of money in the shortest time. The Terms and Conditions do not represent, for the purposes of legislation, an offer, rather an invitation to an offer.
The decision is ours. We reserve the right to decide, unilaterally and without giving a reason whether to enter or not into a contract. We cannot be held accountable for the case we decide not to fulfill an order. The property rights for the products will be transferred to you only after paying all the sums due for those products, including delivery.
8. PLACING AN ORDER
There are three options for placing an order:
Online order
After choosing the product you want to order and clicked on order button, the product will be automatically transferred to your shopping basket. After you’ve put all the desired product in the shopping basket, you can place the order by going through the order placement page. In the order placement page, you will need to insert the following information:
Delivery method;
Order details: Surname, first name or company name, e-mail address, phone number and delivery address;
Phone order at the following number 020 3369 2440;
Email order at the following email address [email protected], in this situation, please give us the following details:
Delivery method;
Order details: First name and surname, full address, or the data of the legal person for whom you are making an order for;
The products or services you want: the name, the code or the links to those products.
9. PRODUCT AVAILABILITY
We cannot guarantee that the products or services you found at a certain moment on the site will be available at any moment for purchase. We don’t have any responsibility towards you for the situations when a product is no longer available on the site.
Although we are trying to have updated information about product availability on the site, we cannot guarantee this information is updated, at any moment. All orders are reliant on the existence of the product in our inventory.
For such cases where the products are not available anymore, but you have already placed an order, we will inform you about the unavailability of these products and we will recommend you similar products, for an equal or close value, that can be ordered. In case you choose not to order the similar products we are recommending you, we will cancel the order, and in case you already paid for them, we will return the money in the shortest time.
10. PRODUCT PRICES. BILLING. PAYMENT.
The product prices are displayed in Lei on the site and include VAT. The product prices are the ones displayed on the site, except for cases there is an error. In case there is an error, we will promptly inform you about this, returning you any amount that was overcharged or requesting you a supplementary amount of money. In case the new price is not satisfying for you, you don’t reply to our request or we are not able to contact you, we will cancel your order and reimburse you the amount you’ve paid.
The product prices can be updated/changed at any time, and this update/change will replace any previous price. Your order will have the prices from the time you are effectively placing that order.
After choosing the product you want to order and pressing the order button, the product will be transferred to your shopping basket. After inserting in the shopping basket all the products you want to buy, you can place that order by going through the order page. In the order page you will have to enter the information mentioned in Section 8.
The payment for the ordered products can be made in several ways: cash upon delivery, payment order/bank transfer in advance or online credit card payment.
Payment order will be made based on the proforma invoice, issued when the order is complete. The products will be delivered only when the payment to us is confirmed. if you choose to make an online payment with a card, the data processing from your card will be done, and we will not store any data regarding your card.
In case you choose card payment, the issuing entity will validate and authorize the payment. In case the transaction cannot be processed for reasons independent to us (i.e. insufficient funds, card is expired) the contract between us is not concluded and we don’t have any obligation to deliver you the products, but you can choose another payment method and retry processing the payment with a valid payment method.
11. DELIVERY
We deliver exclusively to customers who are individuals, legal persons, authorized persons, individual or familial companies, only to addresses from the Romanian territory and other countries. When the product is delivered, it is mandatory that an adult person signs for all the shipped products. The order is considered delivered when you or another person are in the physical possession of the product, the signature of receipt for the order being the proof of the products delivery.
On Saturdays and Sundays there are no deliveries being made. Please keep in mind in certain situations, especially during holidays or on de Black Friday, the delivery time can be longer, as a result from the delivery companies being overcrowded or from reasons independent to us. Any delay to the delivery will not be as a result of our actions or our inactions, rather an event exterior to us, in this case you are agreeing not to hold us liable in any circumstance.
12. Force majeure and unforeseeable circumstances
We cannot be held accountable in any way for any type of delay or failure in delivering our services because of force majeure or unforeseeable circumstances. Force majeure includes, but is not limited to, changes in legislation or regulations, embargos, wars, terror acts, uprisings, fires, earthquakes, nuclear accidents, flooding, strikes, bad weather, hackings, acts from hackers or Internet Service Providers.
13. INTELECTUAL PROPERTY
The entire content of the site is the intellectual property of RCBS Limited. The site will be used by the users only to gather information or placing an order.
The site users do not have the right of downloading, partially or in it’s entirety modifying the site, copying, distributing, selling or exploiting the site in any manner that is contrary to the interests of RCBS Limited, regardless whether there is a commercial purpose or not.
Any content (including, but not limited to the data base, design elements, trademarks, legal content) are the intellectual property of RCBS Limited. The entire site is protected by the Law 8/1996 regarding copyright, and for any violation, we reserve the right to notify the competent courts for the full recovery of the damage, as well as filing a complaint with the judicial bodies for the prosecution of the person guilty of this act.
14. THIS AGREEMENT
These Terms constitute the entire agreement between you and us regarding any Contract and replaces any other agreement, any previous verbal or written between you and us.
The Contract between you and us is obligatory. You cannot transfer, assign, encumber or give away in any other way this Contract or any of the rights or obligations you have as a result of it, without our previous written agreement. We can transfer, assign, encumber, subcontract or give away in any other way a Contract or any of the rights or obligations resulting from it.
15. APPLICABLE LAW
The English and Wales law is applicable to the present agreement, as well as any use of the. Any litigation between us will be submitted for settlement to the England and Wales courts.
16. RIGHT OF WITHDRAWAL
According to OUG 34/2014, if you are a consumer (individual) you have the right to withdraw from the contract, without stating any reason, within 14 days from the day you, or a third party mandated by you, other than the carrier, has entered into the physical possession of the products.
To exercise your right to withdraw you can use the withdrawal form from the Annex and send it on the e-mail [email protected] or you can transmit your option by phone or by mail at the address [email protected]. Using the form is not mandatory.
You will return the products and you will receive your money back, but the delivery costs will be in your charge. The money will be return in no more than 14 days from the moment we are informed about your withdrawal decision. You can provide us bank account details where we can make the payment, or we can discuss the details of another way or reimbursing you.
If the products are returned in their entirety, the initial cost of delivery will be returned. If you are returning only part of the products, the initial delivery cost will not be reimbursed. In case you want to return a product, you are responsible for any damage or loss in value of the products.
17. COMPANY DATA
Name: RCBS Limited
Social headquarters: 347 Barking Road, London, United Kingdom, E13 8EE
Registered in England and Wales no: 09500269 / VAT Registration no: 210999791
Phone: 020 3369 2440
E-mail: [email protected]
Got Questions About Our Terms?
We’re here to help. If you need clarification or want to discuss your project, just reach out
Office:
347 Barking Road, London, United Kingdom, E13 8EE
Call :
+44 7441 360994
+4420 3369 2440
+4474 4818 9592
Email :
[email protected]
Site : https://rcbgroup.co.uk/